OnQ case Customer Comments2

Hello Garth,
The case arrived today. Wow! It's absolutely stunning. What a beautiful case! I have been around pool for some 35 years and I have never seen any case, anywhere, as magnificent as this one. My buddies at work saw the case and they were in awe, and they don't even play pool. Thank you for the superb work. I am almost afraid to use it, lol. I will highly recommend you to anyone who asks me about the case. I am sure I will get a lot of comments.
Joe

Garth,

Although it wasn't as exciting as getting my first custom cue, I found the experience of receiving my first custom cue case very gratifying. The workmanship is top notch, as are all the materials. I love the design and functionality of the case. I appreciate the fact that you took the time to talk to me about all the available options and verified all the things that I had requested. It was shipped in a very acceptable timeframe and very near the date when it was first quoted. I would strongly recommend your services and wish you the best of luck!! My only criticism is the use of styrofoam peanuts in the shipping box. Those things drive me crazy!

Sincerely,
Eric

Garth,
I promised you a review. I'm sorry it has taken so long. I've been busy moving back to Houston
and starting my new job here.
First thing. WOW! , I'm very happy with the case. It's very Nice. The workmanship is what I expected...
"First Class". You definitely deliver a "Quality" product. The case speak's for itself, no need to say "Hey
look at my new case". When I walked into the Bar last week for the 8 Ball Tournament, I got a lot of stare's.
I saw a lot of jealousy in those eye's. The only regret I have is not having the storage pocket's larger. With
the 4x8 being the size of a small Golf bag, an extra inch in width, and depth would have been nice. I would
recommend that feature for any future models you make. I like being able to comfortably be able to reach in
the pocket's. My hand's and knuckle's stay dry and cracked, and a larger Pocket would be easier on the hands.
To me, they are still too small for that size of case. Other than that, WOW! It's Sweet.. Don B

Garth,
I am enjoying my case very, very much. You did a wonderful job - it looks great! I feel like I robbed you with the price I paid.

I wrote a review on the AZBilliards.com forum that I participate in .
Please feel free to read it.
There are one or two other threads about your cases. You can search for "onqcase" and they will come up.

Again, thanks for the first class workmanship and great customer service. You were a pleasure to do business with.

Sincerely,
Ethan

Hello Garth,
My case came about ten minutes ago. You did a wonderful job! I couldn't have asked for a nicer case at any price. It is exactly what I wanted. The quality is amazing! I'm so glad I chose ONQCASES over Justis and Whitten. Thanks! Please disregard the email I sent you this morning and I tried to call you a minute ago as you asked me to but couldn't reach you. Thanks again!

Geoff Scott

I am very pleased with my new case. It is the best quality case that I have ever seen let alone owned! The quality of your materials, design, and workmanship is beyond anything I have ever seen in a case or piece of luggage for that matter.

I went to Hard Times this evening and everyone that I showed it to was truly amazed at the workmanship and design. I'm really proud to be the owner of this OnQ case. I love everything about it!!!!!!!

Thanks Garth!!!!

--Jeffrey Elliott

Sorry for the tardiness of this email. I have received my case and am very pleased. I will highly recommend you to anyone looking for a quality cue case. Please feel free to use me as reference. Thanks again, Scott Barger

Garth, I received the case on Wednesday just as you said in the voice mail you left me. Fit and finish on the case is great and everything is in working order.
The case looks just like I thought it would. You did a good job with it. I like the way the whole thing just has that clean classy look to it. The top is constructed well. The Italian latch is really nice (I’m surprised more cases don’t have this). The 15 inch pouch, in my opinion, is in good proportion with the rest of the case, and is plenty big to store all the little things a pool player carry’s, as well as a jump handle.
The removable strap is great, I like the way it adjusts, the way it looks like it’s a part of the case instead of just on the case, & the way it snaps into the carrying handle if you don’t want to take it completely off when not using.
Thanks once again, Robby

I wanted to provide some feedback about my recently purchased OnQ Case. I found out about OnQ from your website, did some further investigations about the company and the other big custom case makers, and eventually decided to make a purchase. Am I ever glad I did, because when I finally got the case it turned out ABSOLUTELY GORGEOUS! It is without a doubt the most beautiful case I have ever seen. (My teammates call it the Cadillac of Cases!) I can't believe what a quality product this is. The materials and craftsmanship are all are top notch and the value is unbelievable. Mine is a 3x5, two-tone black and brown alligator case that matches my custom cue perfectly!

To top it off, working with Garth (the maker) was fantastic. A true gentleman, he patiently worked with me through several iterations of the design before I settled in on the final one, was always available to contact, and made great suggestions along the way on changes he thought would make me happier with the case. Even after all was said and done and I had my case, Garth stressed that we have a relationship now and if I ever have a problem with the case he will take care of it. What more could you possibly ask for? Now I am even thinking about seeing if he would be willing to make me a custom case for my guitar...maybe if I ask REAL nicely...

If you want a custom-designed hand-made work of art that is different from everything else out there, don't hesitate to order an OnQ Case. You won't be disappointed. Vic M. Warrenville, IL

WOW....If I can only play pool as good as the case looks. Swatty

Hi Garth, I just wanted to say it in writing how much I like my new case.
It really is Drop Dead Gorgeous.!!!!
It is one of kind that I will enjoy for many years.
Thanks for your extra effort and craftsmanship. You are a fine Artist.
Regards,
Scott

I just wanted to let you know that I've had the case for awhile and that I love it. The leather is outstanding, exactly what I wanted, and the workmanship is top notch as usual. It's been a pleasure doing business with you, I always give you high praise when someone asks an opinion of OnQ cases on the AZbilliards forums.

Eric

I received your case last week and am very impressed with it. You did a wonderful job and cant stop braging about it to my friends. Thanks again for making it. Money well spent. john from ny

Hey Garth!! I got the case today and it looks AWESOME!! The color

should be perfect for my cue...I will contact you in Feb to make another one for my wife's cue...Thanks, Jon T

Garth, you make a mean case! It looks fabulous. The shafts and butts fit nicely.